If you misspelled or need to change the primary email, for security reasons you will need to reach out to us about this.
Please send us an email at firstname.lastname@example.org with your camera DID ID
Include the incorrect email and the email you'd like to change it to along with your phone number.
*Please find the DID ID in your Cocoon Cam app under My Account >> Camera Details. It will begin with VIEW.
We're Here To Help!
If you have any questions or need help with your Cocoon Cam setup, please reach out to us via email at email@example.com or text us directly at 1-800-265-0245.