Email Us Haana from CocoonFAMILY March 07, 2019 16:03 Updated Follow Questions, feedback, or need help? We'd love to hear from you! Email: firstname.lastname@example.org Related articles Call or Text Us Breathing Detection Server Connection Shipping Time, Pricing and More! Tracking information for your Order Comments 7 comments Sort by Date Votes Penny Gagnon August 01, 2018 00:03 Can you add cameras if you need to for a second baby 0 Comment actions Permalink Valentina Sasson August 01, 2018 14:38 Hi, Im from Uruguay and i want to buy this baby monitor, i cant find where it says the voltage. In Uruguay we use 220 v, im in the US and i want to buy it here. Would it work? Thanks Valentins 1 Comment actions Permalink Abdullah Saeed November 11, 2018 12:34 Is it possible to have 3 cams running at the same time and showing on my mobile using same account and easily i can view all 3 cams at the same time from my mobile? 0 Comment actions Permalink James Wood December 29, 2018 02:30 Is it possible to rotate the camera image in the app? We like to lay our baby's head at a certain end of the crib but on the app this makes him look upside down. The way the camera mounts doesn't allow for rotating the camera so being able to rotate the image in the app would be great. 1 Comment actions Permalink Steven Avery January 27, 2019 22:39 Good morning! I've gotten my camera connected to Wi-Fi, but when I attempt to access the video it gives a message saying the Camera ID and password are wrong and redirects me back to Wi-Fi setup. Am I missing a step somewhere? 0 Comment actions Permalink Sean Groves September 29, 2019 18:07 I have a full 7 second delay on my video and audio feed. I have had my internet tested and I am running at 190 mbps. It is only my wife and I in the house without other devices running. This is very concerning to me and essentially makes the camera useless. Any help with this would be greatly appreciated, thank you in advance. 0 Comment actions Permalink Raul Yepez October 09, 2019 02:25 Hi Sadly I lost my mobile phone and i'm trying to use and old one but for some reason i'm not able to login to the app using my credentials. already try to reset the password and still not working. my account email it's email@example.com regards, 0 Comment actions Permalink Please sign in to leave a comment.