Steps to try if you are having an audio issue:
- Try hard closing the app and reopening it. A reinstall would work well too.
- Next, power cycle the camera but unplugging it from the power source for 30 seconds and reconnecting it.
This should refresh your system!
If you believe the sound is delayed or distorted reach out to us at firstname.lastname@example.org with your camera DID ID -- it is located in your app under My Account >> Camera Details and will begin with VIEW. Include the date and time of the issue.